1. Introduction
Welcome to Beauty Village. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Beauty Village collects, uses, stores, and protects your information when you visit our website, contact us, book our services, or purchase our products.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you use our website and services, we may collect the following information:
Personal Information: Your name, phone number, email address, and other contact details.
Booking Information: Appointment dates, selected services, preferences, and booking history.
Order Information: Billing details, delivery address, purchased products, and order history, where applicable.
Payment Information: Payment transaction details processed through our payment service providers.
Technical Information: IP address, browser type, device information, and website usage data.
Communication Information: Messages, enquiries, feedback, and other information you provide when contacting us.
We collect only the information reasonably necessary for the purposes described in this policy and in accordance with applicable law.
3. How We Use Your Information
Beauty Village may use your personal information to:
Provide and manage beauty services, appointments, and bookings.
Process purchases, payments, and deliveries, where applicable.
Respond to enquiries and provide customer support.
Send booking confirmations, reminders, receipts, and service updates.
Improve our website, services, products, and customer experience.
Maintain website security and prevent fraud or misuse.
Comply with applicable legal and regulatory obligations.
Send promotional offers, updates, and marketing communications where you have provided the required consent.
4. Sharing Your Information
Beauty Village does not sell or rent your personal information to third parties.
We may share relevant information with trusted third-party service providers when necessary to operate our business, including:
Website hosting and technical support providers.
Payment processing providers.
Booking and appointment management platforms.
Delivery and logistics companies, where applicable.
Communication, analytics, and website security providers.
Government authorities or other parties where disclosure is required by applicable law.
We take reasonable steps to ensure that third parties handling personal information are subject to appropriate confidentiality and data protection obligations.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and enhance the user experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.
6. Data Protection and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
When information is no longer required, we will take appropriate steps to delete it or anonymize it, subject to any applicable legal retention obligations.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to your personal information.
Request correction or updating of inaccurate information.
Request deletion of your personal information.
Withdraw your consent to processing where consent is the applicable basis.
Request a copy of certain personal information.
Object to certain processing activities where applicable.
Opt out of promotional and marketing communications.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
9. Marketing Communications
Beauty Village may send promotional emails, SMS messages, or other marketing communications only where the required consent has been obtained.
You can unsubscribe or withdraw your marketing consent at any time by following the instructions in the message or contacting us directly.
Withdrawing consent for marketing will not affect essential communications relating to bookings, purchases, or services you have requested.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, or external services.
Beauty Village is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing your personal information.
11. Children's Privacy
Our website is not intended to collect children's personal information without the appropriate authorization required by applicable law.
Where services are offered to children, we will handle their personal information in accordance with applicable legal requirements, including any required parent or guardian consent.
12. International Data Transfers
Some of our service providers may process or store personal information outside the country in which it was collected.
Where international transfers occur, Beauty Village will take the measures required by applicable law to protect personal information and ensure that such transfers are handled appropriately.
13. Changes to This Privacy Policy
Beauty Village may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or legal requirements.
Any updates will be published on this page, together with the revised "Last Updated" date. We encourage you to review this page periodically.
By using the Beauty Village website, you acknowledge this Privacy Policy. Where consent is legally required for a particular processing activity, we will obtain that consent separately as required by law.